RedDoorz App For Android
RedDoorz is a budget hotel chain that offers customers quality accommodations, a wide range of amenities, and affordable prices. With its network of hotels in Indonesia, Philippines, Vietnam, and Malaysia, RedDoorz currently covers four core markets in Southeast Asia.
RedDoorz is in the business of revolutionizing the budget hotel chain industry. The company has a strong emphasis on customer experience. As such, it offers guests standardized, high-quality amenities and ensures quality service. It also provides a variety of payment options, from credit cards to cash, and offers 24-hour customer assistance.
Currently, RedDoorz has 147 properties in operation. In addition to the standard accommodations, it also offers RedDoorz Premium, which provides more creature comforts and convenience.
To meet growing demand, RedDoorz has expanded its network of properties. The company plans to add 2,000 more hotels in the next year. By 2022, the company expects to have more than 15,000 hotels in operation.
The RedDoorz app also offers hotel owners a single point of contact, allowing them to monitor the performance of their property and to improve revenue. Hotel owners can manage their monthly billings and keep an eye on their rooms' performances.
RedDoorz also offers a rewards system, called RedCash, to motivate repeat guests. Through the system, guests receive discount credits for every stay. They can use the credits for future stays.
RedDoorz has partnered with Zendesk, a cloud-based ticketing platform, to help streamline the support process and provide better customer experiences. Prior to the partnership, the support team used a non-omnichannel solution, which meant it was difficult for employees to deliver the best customer experience.